China Airlines Website Review & Ratings + China Airlines Coupons
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China Airlines Website Review & Ratings + China Airlines Coupons

China Airlines : Products & Services

China Airlines is the largest airline in Taiwan and the flag carrier of The People Republic of China. The airline’s website has a very good layout and provides its customers with a very good quality of service. The airline’s website offers customers to book airline tickets, manage reservations and select meals prior to flying. The airline provides three categories of services:

  • Economy
  • Business
  • First Class

The airline has made a good name for its self and provides its customer with unbelievable flight rates and great in flight and ground services.

China Airlines : Company Background

The airline was founded by General Claire Chennault and Whiting Willeur in 1946 as Civil Air Transport and in 1960 established its first regular routes. The airline in the 67 years of formation has grown by leaps and bounds and flies to 112 destinations with a fleet size of 72 airplanes. The airline has its headquarters at CAL Park Dayuan, Taoyuan, Taiwan. The airline has its hubs at:

  • Taoyuan International Airport
  • Kahosuing International Airport

The airline provides a good quality of service across all the destinations it flies to and has made a good name for its self.

China Airlines : Customer Feedback & Reviews

The airline enjoys a lot of positive feedback from its customers as Ryan Sean writes “Overall as good as any other Asian carrier, friendly staff, food was fine plenty of movies etc. Standard A330-300, Auckland to Brisbane. Would use again.”. Another Sammy Tobing Luban writes “Jakarta-Taipei-Los Angeles-Taipei-Jakarta. Very comfortable seat, ground staff and cabin crew were very helpful and friendly, and the in flight entertainment was great.”.

Judging by the reviews the airline has received, it is safe to say that the airline enjoys the loyalty of its customers.

China Airlines : Business Credibility & Trustworthiness

The airline does not fall under the jurisdiction of the Better Business Bureau and so does not have any rating. Financial data regarding the website suggest that the airline has a sound financial backing and can manage its operations for the foreseeable future. The airline operates under a very strict code of operations and one can be assured of the airline’s credibility, both as a company and as a service provider.

China Airlines : Website Popularity & Google Ranking

Alexa gives the website a global rank of 27,234 and a Chinese rank of 694. Compete gives the website a rank of 32,751 and a monthly unique visitor average of 55,255. The website is ranked 3rd amongst its competition. The website’s statistics suggest that the website is very popular among travelers and is recommended when booking flights on the sectors that it operates. 

China Airlines : Social Media Presence

The FaceBook page of the airline has 17,727 likes and is used to promote the company’s special offers and brand image. The company uses the twitter account @LAXPBCI and has 512 followers. The account also has 63 tweets to its credit. The airline does not have presence on any other social media outlets and needs to make some progress in order spread its image across to other potential social media platforms. 

China Airlines : Website Security & Safety

According to Google Safe Browsing Diagnosis the website is listed as being unsuspicious. The airline has used the best of security protocols to ensure a safe and quick browsing experience. The website employs HTTPS and SSL security protocols. The website has no viruses or malware on any of its pages. The pages tested are free from any self installing viruses. Looking at statistics provided it is safe to say that the website is safe.

China Airlines : Pricing & Packages

The airline offers excellent rates when compared with rival airlines. The rates vary per ticket and prices depend upon several factors such as sector, dates and time of booking. The airline targets customers flying economy class and has provided great deals. The airline charges $1,418.30 for a roundtrip from Los Angeles, USA to Beijing, China using economy class. The rates provided by the airline are the best in the sector and the airline can be considered a leader in its class. 

China Airlines : Shipping Rates & Policies

The website provides online bookings and e-tickets. Hence no shipping rates or policies apply.

China Airlines : Payment Methods Accepted

The airline accepts major credit cards such as Visa, Master, JCB and American Express to make the payment very easy. The website provides a great payment portal that is efficient and secure. The airline uses the HTTPS and SSL protocol to protect user information. The payment solutions on offer are the best available and security provided is top notch.

China Airlines : Returns, Refunds & Exchange Policy

The airline offers a simple and effective refund policy to its customers. The airline requires its customers to contact the airlines offices in order to initiate the refund process. The airline will then refund minus the charges applied to the credit card used to book the e-ticket. The airline requires its customers to request a refund with in 2 years from date of purchase.

China Airlines : Product images & screenshots
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